One of my friends recently dealt with a contact lens company – and not in a good way. He complained that the contact lens company took over two months to finally tell him they couldn’t make his contact lenses. And he wrote on social media, “Should I blog about this?”
Oh, I don’t know … speaking from personal experience …
Ever since this blog began – way back in 2009 – I’ve treated corporations with respect and dignity every time I’ve dealt with them, even when there’s been the slightest hiccup.
I mean … sometimes a company can only do so much, and there are situations that are totally beyond their control.
But in these cases, you have to trust that customer service will do whatever it takes to make things right.
And companies would never, ever, ever try to sock you with hidden fees and/or charges that you weren’t expecting.
Listen, I get it. Telecommunications companies are just doing their job. They aren’t trying to play mind games with you.
And when a company says they’re going to make a product, you just have to take into consideration that it might take a little while.
But I tell you … venting about it on a blog won’t effectuate any changes. It will make you feel better, but that’s honestly about it.
Probably the best way to deal with anybody in a bad situation is just rationally and calmly. They’ll make things right in the end.
And sometimes it’s just happenstance versus circumstance. Thankfully, I run a calm, non-reactionary blog here.
So I guess what I’m saying is … if some corporation or entity treats you unfairly or poorly … there’s no rule against letting people know about it. Don’t let them get away with that chicanery.
You know … like calm little me. 😀
Occasionally, they read what some little blogger writes and respond.
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